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Q. Why can't I access the premium areas of the site?

  • SiteHelp
  • Superstar
  • Rating: 4.2/5 this site
  • 251 posts this site

Posted: 02/27/2008 5:03 PM

Q. Why can't I access the premium areas of the site? 


Q. I am a current subscriber, but am having trouble accessing premium content.  What should I do?

A. Your login session (cookie) will expire periodically. If you see a "Sign in" link at the top the site, you need to click the link and login with your username and password.



Q. How can I view the status of my subscription, including purchase date, expiration date, renewal period, and price?

A. Account status information is available by first signing in to your membership account, clicking on the "My Account" link at the top of the front page of the site.  Then click "My Subscriptions" to view your subscription status.

Or, simply go here now:
https://secure.scout.com/a.z?s=143&p=5&c=7

 

Last edited 04/02/2008 1:27 PM by moni