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OT: if a man goes into a store

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Posted: 1/24/2013 9:27 PM

OT: if a man goes into a store 


to buy a $135 golf club and when he checks out the club has been mislabeled as a $20 item, what would be the proper thing to do? Pay the $20 or inform the clerk that the item had been mislabeled?
cm
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Posted: 1/24/2013 9:33 PM

Re: OT: if a man goes into a store 


You been listening to The Morning Rush, CM?
"Luck is preparation meeting opportunity"  Vince Lombardi
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Posted: 1/24/2013 9:52 PM

Re: OT: if a man goes into a store 




---------------------------------------------
--- worldseriesofPorker wrote:

You been listening to The Morning Rush, CM?

---------------------------------------------

Nah, saw it on twitter
cm
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Posted: 1/24/2013 10:03 PM

Re: OT: if a man goes into a store 


I was under the impression that most "honest" stores have a rule that even if the price has been marked too low by accident, they still have to sell it for that price. I have gotten some good bargains in the past this way.
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Posted: 1/24/2013 10:10 PM

Re: OT: if a man goes into a store 


Don't worry CM. Come to my office. What takes me 8 minutes to do will show up 8 hours on your bill.
 
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Posted: 1/24/2013 10:31 PM

Re: OT: if a man goes into a store 




---------------------------------------------
--- MudvilleSwine wrote:

Don't worry CM. Come to my office. What takes me 8 minutes to do will show up 8 hours on your bill.

---------------------------------------------

Nah, been fleeced by to many lawyer type people, now I use google :)
cm
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Posted: 1/24/2013 10:42 PM

Re: OT: if a man goes into a store 


You bring it to their attention, but insist that your not responsible for the stores mistake. Attempt to make ggd purchase at the $20 price for a few reasons.

A. Wasn't your mistake
B. A store that wants to keep their customers content will honor their marked price.
C. Buy requesting they honor the mistake helps with quality workmenship within that store if the manager has any business smarts. The manager would be able to use this mistake as a learning tool towards bettering the store in the guture.

I would not pay the $20 closing one eye and walk out without saying anything.

BHH,
A piece of lead can now buy a loaf of bread.
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Posted: 1/24/2013 11:23 PM

Re: OT: if a man goes into a store 


I think the guy made at least two mistakes both telling about his character. First one making the decision to swindle the store out of money due them by not bring the mistake to someones attention. Second and maybe the biggest of all was to brag about it on twitter !
cm

Last edited 1/24/2013 11:35 PM by CMhawgtracks

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Posted: 1/24/2013 11:28 PM

Re: OT: if a man goes into a store 


I'd let them know.  I assume I will still get a good discount, but even if not, apparently, I had intended to spend $135 anyway.

Rather spend extra money and have a clear conscience.



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Posted: 1/25/2013 2:41 AM

Re: OT: if a man goes into a store 


I didn't see the facts of the original scenario, but I am asssuming there was no discussion of the too-good-to-be-true price before the guy made off with the club.  Under those cicumstances, I'm not sure he even legally owns the club.

As some have pointed out, it is common business practice to gratuitously concede the price of a mismarked item, but rest assured that the favor is gratuitous. It might make good business sense to give customers the benefit of the bargain they thought they were getting, but that logic fades as we move from a pair of pants on the wrong rack to a specialty item worth dramatically more than the marked price.

I was taught that the law treats price tags or advertisements as an invitation to make an offer, not an offer (call the price tag a form of preliminary negotiations if you will).  Therefore, the offer to buy at the marked price can only be accepted by the seller.

The valid offer and acceptance required to form a binding contract can be wrecked, however, by the concept of mistake or misunderstanding.  (Ask Mud to interpret those enlightening provisions from the Restatement of Contracts (SECOND), as he makes a living getting folks out of contracts because somebody made the mistake of getting into them.

As always, however, the facts are paramount to proper application of the law, and the law can be counted upon to produce cases with extreme facts:  Here's a case in which a boy bought a $1200 baseball card (the card's approximate value) because the clerk thought the boy was buying a $12.00 baseball card.  The clerk's boss was not very pleased, and the boy really liked the deal he got.

All considered, in a case like the golf club, I believe we are supposed to avoid pulling the wool down further than it already is.  If the clerk or owner wants to reward our honest inquiry by giving us a break on the price, that's just great.  It's rather unseemly, however, to trip over one's self while exiting undetected from the store and bragging about the gain flowing from another's misfortune.
It's OK to take a hike up crazy hill. Just don't camp out when you get there....

Last edited 1/25/2013 2:42 AM by NostraHOGus

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Posted: 1/25/2013 6:33 AM

Re: OT: if a man goes into a store 


Buy five and give 'em away as gifts.  confused




"Don't hurry it and make it average, slow it down and make it great."  CBB to his staff
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Posted: 1/25/2013 7:35 AM

Re: OT: if a man goes into a store 


Yeah, what BROERIC said...redface
NostraHOGus wrote:
I didn't see the facts of the original scenario, but I am asssuming there was no discussion of the too-good-to-be-true price before the guy made off with the club.  Under those cicumstances, I'm not sure he even legally owns the club.

As some have pointed out, it is common business practice to gratuitously concede the price of a mismarked item, but rest assured that the favor is gratuitous. It might make good business sense to give customers the benefit of the bargain they thought they were getting, but that logic fades as we move from a pair of pants on the wrong rack to a specialty item worth dramatically more than the marked price.

I was taught that the law treats price tags or advertisements as an invitation to make an offer, not an offer (call the price tag a form of preliminary negotiations if you will).  Therefore, the offer to buy at the marked price can only be accepted by the seller.

The valid offer and acceptance required to form a binding contract can be wrecked, however, by the concept of mistake or misunderstanding.  (Ask Mud to interpret those enlightening provisions from the Restatement of Contracts (SECOND), as he makes a living getting folks out of contracts because somebody made the mistake of getting into them.

As always, however, the facts are paramount to proper application of the law, and the law can be counted upon to produce cases with extreme facts:  Here's a case in which a boy bought a $1200 baseball card (the card's approximate value) because the clerk thought the boy was buying a $12.00 baseball card.  The clerk's boss was not very pleased, and the boy really liked the deal he got.

All considered, in a case like the golf club, I believe we are supposed to avoid pulling the wool down further than it already is.  If the clerk or owner wants to reward our honest inquiry by giving us a break on the price, that's just great.  It's rather unseemly, however, to trip over one's self while exiting undetected from the store and bragging about the gain flowing from another's misfortune.
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Posted: 1/25/2013 9:52 AM

Re: OT: if a man goes into a store 


Don't know on this one, I've found some clothes I liked before, labeled around $75, got to the checkout and got charged $25, didn't say anything. I also didn't brag about it, I've also gone to the store picked up clearance rack items and got to the register and saw it rung up for full price. Said something and the manager said wasn't our fault if you don't pay the whole price you can't have it. Then I've had managers credit the mistake and give me the clearance price.

I also bought some stuff from an old mom and pop store and the guy made a mistake in charging me, I let him know and paid the extra money, for some reason a smaller store compared to Wal-Mart tends to get more sympathy from me. Yes that entire first paragraph was at the exact same Wal-Mart.

---------------------------------------------
--- CMhawgtracks wrote:

to buy a $135 golf club and when he checks out the club has been mislabeled as a $20 item, what would be the proper thing to do? Pay the $20 or inform the clerk that the item had been mislabeled?

---------------------------------------------
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Posted: 1/25/2013 10:36 AM

Re: OT: if a man goes into a store 



bakedog19741 wrote: Don't know on this one, I've found some clothes I liked before, labeled around $75, got to the checkout and got charged $25, didn't say anything. I also didn't brag about it,(you just did) I've also gone to the store picked up clearance rack items and got to the register and saw it rung up for full price. Said something and the manager said wasn't our fault if you don't pay the whole price you can't have it. Then I've had managers credit the mistake and give me the clearance price.

I also bought some stuff from an old mom and pop store and the guy made a mistake in charging me, I let him know and paid the extra money, for some reason a smaller store compared to Wal-Mart tends to get more sympathy from me. (WOW)Yes that entire first paragraph was at the exact same Wal-Mart.

---------------------------------------------
--- CMhawgtracks wrote:

to buy a $135 golf club and when he checks out the club has been mislabeled as a $20 item, what would be the proper thing to do? Pay the $20 or inform the clerk that the item had been mislabeled?

---------------------------------------------

It's the act in it's self that determines whether it's deception or not, not how wealthy the victim is?
cm
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Posted: 1/25/2013 10:51 AM

Re: OT: if a man goes into a store 


The proper response is to bring the price tag to the attention of the clerk and ask for clarification. Something like this:

"This golf club is marked as $20. Is that the correct price?"

If the clerk says that it is the correct price, then pay it and rejoice at having found a good deal. This is the right thing to do (as far as I am concerned) no matter what store has the club.

If people would seek to live above reproach and try to do the right thing, then we'd have fewer lawsuits and people like Mud would have to do something else for a living, like becoming a teacher or minister (like me).eek



On second thought...spend the $20 and run like crazy.wink
Work hard. Nap hard. That's what I always say, Jack!

-Si Robertson
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Posted: 1/25/2013 10:56 AM

Re: OT: if a man goes into a store 


How do you know that it was mislabeled and not actually suppose to be $20 as a clearance item?  If I thought it was mislabeled I would ask. I recently bought a Roku at Target for a deep discount because the had stocked them in the wrong place. I genuinely thought the item was on sale for 1/2 so gladly took one to the register for purchase. When it rang up at full price I told them it was on sale for 1/2 off. They went back and looked and found their mistake. The honored the wrong price ($50 instead of $100) even though I did not make a big deal out of it or anything. No hassle, no discussion, just a "Sorry about the error, we will sale it to you for that price since it was clearly our mistake."

But I agree with a previous poster, if I knew it was a mistake a clear conscience is worth more that anything else so I would not cheat the store by taking advantage of an obvious mistake.
----
You have attributed conditions to villainy that simply result from stupidity.
-Robert Heinlein
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Posted: 1/25/2013 11:42 AM

Re: OT: if a man goes into a store 


The correct answer would be NO it doesn't matter, but it does. I know everyone is gonna pull the high and mighty, but every person on this board has done it. If you don't think so carry a calculator with you next time you get groceries or go to McDonalds or another place during lunch time when there is a rush and go through the drive thru. More than likely you'll catch a mistake. Guarantee it's happened before and you didn't notice til you got home. And I'll bet the majority didn't call them back and say hey there is an extra burger in my bag I'll come back and give you the money for it. Is it right, NO you should call back, but everyone has done whether they noticed at the cash register like I did or waited and found the mistake at home.

---------------------------------------------
--- CMhawgtracks wrote:


bakedog19741 wrote: Don't know on this one, I've found some clothes I liked before, labeled around $75, got to the checkout and got charged $25, didn't say anything. I also didn't brag about it,(you just did) I've also gone to the store picked up clearance rack items and got to the register and saw it rung up for full price. Said something and the manager said wasn't our fault if you don't pay the whole price you can't have it. Then I've had managers credit the mistake and give me the clearance price.

I also bought some stuff from an old mom and pop store and the guy made a mistake in charging me, I let him know and paid the extra money, for some reason a smaller store compared to Wal-Mart tends to get more sympathy from me. (WOW)Yes that entire first paragraph was at the exact same Wal-Mart.

---------------------------------------------
--- CMhawgtracks wrote:

to buy a $135 golf club and when he checks out the club has been mislabeled as a $20 item, what would be the proper thing to do? Pay the $20 or inform the clerk that the item had been mislabeled?

---------------------------------------------

It's the act in it's self that determines whether it's deception or not, not how wealthy the victim is?

---------------------------------------------
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Posted: 1/25/2013 11:55 AM

Re: OT: if a man goes into a store 


I'll actually go one further and tell you a story my grandm told to us when we were little. She tried to teach us about stealing. My grandma was born in 1913, her oldest brother in 1885, he raised her and told her the story trying to teach her right from wrong. When he was 10 years old he saw three indiviuals hanged at the same time. One was a 33 year old man that robbed a bank, one was a fella from Texas that stole a horse, the third was a 12 year old boy, who took a short cut across a neighbors yard, looked down and saw a bobby pin. He picked it up and continued his journey home. All three had to see judge Parker according to him there was no difference in what any did. All three hanged.

So my question to the board did all three commit a crime? Most of you'd say yes, so then I'll follow up how many have eve picked up a penny? Unless it was in your yard, you stole it.



Edit, Parker died before my great-uncle was born, so I'm not sure if the event actually happened, but the story got the effect he wanted on my grandma.

Last edited 1/25/2013 12:14 PM by bakedog19741

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Posted: 1/25/2013 12:50 PM

Re: OT: if a man goes into a store 



bakedog19741 wrote: I'll actually go one further and tell you a story my grandm told to us when we were little. She tried to teach us about stealing. My grandma was born in 1913, her oldest brother in 1885, he raised her and told her the story trying to teach her right from wrong. When he was 10 years old he saw three indiviuals hanged at the same time. One was a 33 year old man that robbed a bank, one was a fella from Texas that stole a horse, the third was a 12 year old boy, who took a short cut across a neighbors yard, looked down and saw a bobby pin. He picked it up and continued his journey home. All three had to see judge Parker according to him there was no difference in what any did. All three hanged.

So my question to the board did all three commit a crime? Most of you'd say yes, so then I'll follow up how many have eve picked up a penny? Unless it was in your yard, you stole it.



Edit, Parker died before my great-uncle was born, so I'm not sure if the event actually happened, but the story got the effect he wanted on my grandma.
Isaac Parker died Nov. 17, 1896, ask muddy, he was there!
cm

Last edited 1/25/2013 12:52 PM by CMhawgtracks

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Posted: 1/25/2013 1:07 PM

Re: OT: if a man goes into a store 



bakedog19741 wrote: The correct answer would be NO it doesn't matter, but it does. I know everyone is gonna pull the high and mighty, but every person on this board has done it. If you don't think so carry a calculator with you next time you get groceries or go to McDonalds or another place during lunch time when there is a rush and go through the drive thru. More than likely you'll catch a mistake. Guarantee it's happened before and you didn't notice til you got home. And I'll bet the majority didn't call them back and say hey there is an extra burger in my bag I'll come back and give you the money for it. Is it right, NO you should call back, but everyone has done whether they noticed at the cash register like I did or waited and found the mistake at home. 
Not to sound sanctimonious, but I have noticed the extra burgers and such. As soon as I caught it, I went back in and offered to give it back to them, even if it meant driving back to the restaurant. If I don't catch it until I get home, I call the restaurant and offer to make it right the next time I'm in there if I should have paid more, etc. If I have ever failed to offer to make it right, it was because I never noticed the mistake.

It boils down to a character issue-I was taught that you do the right thing, always, simply because it's the right thing to do. There is nothing wrong with accepting a good deal (someone mentioned clearance at Target) but intent is everything.

I don't like justifying wrong actions with, "Everyone else does it." When my 6 year old pulls that, I come back with, "You're not everyone else. You're someone special who does the right thing."
Work hard. Nap hard. That's what I always say, Jack!

-Si Robertson
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